Information from Sappa and Vökby
Sappa will be the new supplier of TV, broadband and telephony to Vökby customers. Vökby will continue to have operations with fiber expansion and be the network owner and communication operator.
Vökby and Sappa have a long-standing collaboration, where Sappa has distributed TV channels to Vökby. Over the years, Sappa has gotten to know Vökby very well and has always been impressed by Vökby’s attitude to put the customer at the center.
Same as before – but even better
The change means that Vökby customers will be able to take part in Sappa’s broad range of services and world-class customer service. The range of services includes Tv & Play with a new TV range and channel package, fast and stable broadband with smart wifi services, fixed telephony and subscriptions. Customer service will continue to be handled from Boxholm with the same skilled employees who help the customers. After regular office hours, customers will also have access to Sappa’s customer service in Gothenburg. Together they will invest in offering world-class customer service!